Hove’s At Your Service Awards were snowed and rained off earlier this month, and so the best of Hove’s customer service heroes were delighted to received their award certificates in George Street today – just before the snow started again!
This popular competition is now in its fourth year and the public sent in their votes for the Hove business, or the Hove business personality, that gave them the best in customer service over the last twelve months.
The Best Female Business Personality was won again this year by Karen Wells of Pet’s Holiday Home, whilst Mark Necus from Klodhoppers in Blatchington Road has walked away with the Best Male Business Personality award for the third consecutive year.
Also winning again are Frinj Hairdressing in Portland Road, Canhams Butchers in Church Road, Faigans in George Street and The Foragers Pub, in Stirling Place near Blatchington Road.
This year, Kids Dreams were praised for “Fabulous service, Friendly staff”, Gill’s Home & Garden described as giving “Fantastic service, has everything you need – and always a smile!” and Best All Rounder, The Book Nook received the accolade “Lovely Shop, Lovely Cafe, Lovely People!”
The complete list of winners receiving their certificates from Andrew Nichols, Chairman of the Hove Business Association were as follows:
- Best Specialist Shop:T N Lawrence (Lawrence’s Art Shop)
- Best Pub: The Forager Pub
- Best Lifestyle: Shop Zamaan
- Best Food Shop: Canhams & Sons (Deli/Butcher)
- Best Fast Food Shop: Ramsbottom (fish n chips)
- Best Hairdresser: Frinj
- Best Newcomer: Caffe Bar Italia
- Best All Rounder: The Book Nook
- Best George Street Cafe: Faigans
- Best Church Road Cafe: Bagelman
- Best Shop in Portland Road: Down to Earth
- Best New Shop in Portland Road: A Coombs (Pet Shop)
- Best Shop in George Street: G A Pawnbrokers (Gold Arts)
- Best Shop in Blatchington Road: Bryden’s DIY Ltd
- Best Shop in Richardson Road: R C Secker (Butchers)
- Best Shop in Boundary Road: Kids Dreams
- Best Shop in Western Road: Gill’s Home & Garden
- Best Regional Food Outlet: HFC Kebab House
- Best Male Business Personality: Mark Necus at Klodhoppers
- Best Female Business Personality: Karen Wells at Pets Holiday Home
The winning voter Becky Silve, who nominated Karen Wells, said “Karen is a truly lovely person and when I go away on holiday my cat has a holiday too”. Becky is the lucky winner of a one month’s free bus travel in the city, kindly donated Brighton & Hove Bus and Coach Company.
In our earlier story in Knowledgebase (Silver Sounds Launch Hove’s At Your Service Awards, dated12 December) we announced that Roger French, Chairman of Hove Business Partnership, would be giving out the certificates today but unfortunately he was unwell and therefore unable to attend. Andrew Nichols kindly stepped in at the last minute to ensure the Awards went ahead as planned.
Maddy Carr, Hove Town Centre Manager, who organised the Awards would like to acknowledge the generous sponsorship of the Bus & Hove Bus and Coach Company, along with the support from Hove Business Association and Hove Business Partnership.
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Brighton & Hove Bus & Coach Co
Hove Business Association
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