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News - 1 March 2009

Business Lifebelt – a lifeline for retailers

Brighton & Hove Council is keen to ensure small businesses get the help they need to keep them afloat throughout the recession. To this end it is funding a programme of workshops organised via the Chamber of Commerce. The first series is specifically for independent retailers.

The independent retail sector is a key part of the tourism industry in Brighton and that in turn is a key part of city's economy. It is vital that businesses continue to thrive through what is undoubtedly going to be a very tough trading period.

The sessions will be held at the Jubilee Library with drinks & light bites provided. Events will run from 6.00-9.00pm

Wednesday 18th March

  • How to get on top of cashflow and keep going
  • Reduce costs, streamline your overheads and maximise your income.
  • This session will look at risk, opportunity and growth and how to manage them all successfully.

Wednesday 25th March

  • Enhance your customers’ experiences through successful selling techniques
  • Identify opportunities and customer needs – how to capture and keep them!
  • Avoid the hard ‘sell’ but enhance the customer experience to increase average spend.

Wednesday 1st April

  • Retain customers and staff through delivering great service and building rapport
  • What does a business with happy customers and staff look like? Find out how to make the most out of being a retailer in Brighton and why you are unique.

All events will run from 6.00-9.00pm at the Jubilee Library with drinks & light bites provided

It won’t cost you a penny, just your time. Retailes are welcome (and encouraged)to attend all three events.

Places are limited, so book quickly! Sign up now to secure your place: email: or call 01273 719097

Click here to download Business Lifebelt

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