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News - 6 January 2009
Business Link to be rationalised
Business Link – the publicly funded business advice service - is currently provided by six separate contracted providers. But from 2010 it will be provided by a single contract arrangement for the whole of the south east region and the regional development agency – SEEDA – has put the contract out to tender.
Business Link’s remit is to act as the primary access channel for business support, providing customers with information, diagnosing their business needs and brokering them to appropriate support, ultimately increasing the overall competitiveness of the region.
The service will engage with up to 200 000 businesses a year with approximately 10 % of these receiving some form of formal business diagnosis and review leading to an agreed action plan.
The key features of the new service from 2010 will include: –
- an explicit role in promoting entrepreneurship and stimulating the market for business support
- being the place where businesses and individuals turn to get information and help on all aspects of starting or developing a business;
- providing a major contribution to the Regional Economic Strategy objectives including economic growth
- operating a multi channel service that can understand client requirements, and provide advice and information on solutions including referral to specialist sources of help
- presenting a regional service with strong brand identity but with local delivery and flexibility to meet specific local needs
- managing integrated high quality delivery channels to include web, telephone, events and one-to-one adviser delivery
- operating to high levels of efficiency and effectiveness and representing excellent value for money.
Click on the link below for the specification of the tender.
Business Link Tender
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