the Business Forum and
the Economic Partnership
in Brighton & Hove
Homepage    BCRP Intranet    Funding    Events    Knowledgebase    Links    About us     Contact us
Key projects



Workforce development 


Business &

Property &
Development sites




Consultation opportunities

Brighton & Hove Business Forum
8-11 Pavilion Buildings, Brighton, BN1 1EE
Tel: 01273 735442
Email: info@brighton

© Brighton & Hove
Business Forum

News - 25 November 2008
Naomi Nunan and Fiona Stewart

City College provides free retail training for local businesses

Local businesses have recently been benefiting from free retail training provided by City College Brighton and Hove through the SEEDA-funded ‘Tourism Futures’ project. Training has covered visual merchandising, window displays, space planning and PR/Marketing.

Retailers are asked to join the Tourism Forum by signing a charter which commits them to recruit locally and train their workforce. The Tourism Forum meets quarterly and is a networking opportunity for Retail and Tourism businesses as well as an opportunity to discuss recruitment and training issues and find ways of working together for the success of everyone in the city.

Naomi Nunan, City College’s Tourism Futures Coordinator, says “One of the key benefits of this project is that the College has been able to utilise the expertise of a Visual Retail Consultancy called Metamorphosis who’ve been running half-day workshops that enable retailers to understand the customer experience, focusing on shop lay-outs and displays. The training has also encouraged retailers to monitor their performance by counting their footfall and number of converted sales."

Fiona Stewart, who runs FSDS (Fiona Stewart Designer Silver) in Rottingdean, says: “The training and involvement I’ve received from City College has been fantastic, and has already increased the average spend in the shop. Being located in Rottingdean means I really need to focus on my local community, whilst slowly building up a wider reputation. Throughout the training I have received advice on how to do that. The training covered so many different aspects. The window dressing and space planning was very useful. For instance, just putting a backdrop to my window display has highlighted my display and caused a talking point in the village. It also made the inside of the shop more cosy which has increased the time customers spent in the shop. I was trained to see my shop from the customer perspective. When you work in the space every day, focusing on the business aspects, I think the display side can slip and you can't afford to do that.”

Fiona adds: “The networking on the courses has also proved extremely useful. You meet other people running their own businesses and people from the shop floor with vast experience. You can trade ideas and knowledge on innovative marketing ideas. It’s also great to be involved in the Tourism Futures Project where hoteliers and retailers have a forum to discuss training and employment challenges. I would absolutely recommend everyone in the retail sector to investigate what City College can offer their business.”

If you are interested in the training, charter or forum, please call Naomi Nunan on 01273 667756 or

For media enquiries, please call Brian Bell, Marketing Communications Officer, on 01273 667788 Ext. 488 or email


Read related items on:
Retail, pubs, clubs and restaurants
Agencies and resources
City College Brighton & Hove

Browse our business Knowledgebase or search by keyword


23 May 2018
Gingerman Restaurant Group to Open Restaurant at Hanningtons Estate Brighton
16 May 2018
Can you help us help rough sleepers? Search for a venue to provide shelter 15 May 2018
New Research Reveals Cost of Opening A Business in Brighton: £6,000 11 May 2018
Tech firm SaleCycle to open new office in Brighton, creating 30+ new jobs 4 May 2018
Get involved - National Numeracy Day This 16 May 1 May 2018
Barclays' High Growth & Entrepreneurs Awards 2018 launch to celebrate start-up leaders in the UK 30 April 2018
Barclays launches major drive to help SMEs tackle Cymbercrime 24 April 2018
An evening with Chris Fox, Lib Dem Peer 24 April 2018
"A triumph of innovation" 13 April 2018
Brighton city Centre Vacancy Rates continue to buck national trend 12 April 2018
The Ivy in the Lanes Set to open 2 May 2018 11 April 2018
Free Dr Bike Service Returns 20 March 2018
Brighton named most entrepreneurial city AND second best for student happiness according to Fresh Student Living 19 March 2018
A Meeting with Chris Fox, Lib Dem Peer - Why Business Matters 14 March 2018
Better Business for All Event with BEIS 7 March 2018
Brighton celebrates women in tech as Spring Forward festival returns for a fourth year 6 March 2018
Six months of success for BTN BikeShare 2 March 2018
Sustainability in Action masterclasses for Sussex businesses 2 March 2018
Doing Business in China comes to Brighton 1 March 2018
Brighton & Hove Chamber of Commerce presents: Protecting your brand- a guide for fast growth businesses 1 March 2018
Long haul passengers boost local economy and jobs, according to new Gatwick report on the 'Visitor Economy' 28 February 2018
Save time reporting crime 27 February 2018
Warren Morgan Resigns from Brighton & Hove City Council 23 February 2018
Brighton Technology Company, Paxton Ranks in Sunday Times 100 Best Companies to Work For 23 February 2018
Greater Brighton's Commercial Property Database 22 February 2018
SE-ASSIST - Launch of Loan Capital in Greater Brighton 19 February 2018
House Price update Q4 2017 19 February 2018
What would you do in a crisis? 19 February 2018
The investment journey for high growth entrepreneurs 9 February 2018
Make Change Count 2018 - helping rough sleepers in Brighton & Hove 8 February 2018
Brighton Technology Company Paxton Announces Recipients of New Scholarship Programmein Association with the University of Brighton 8 February 2018
Cyber London Accelerator Invites Summer 2018 Entries 8 February 2018
Innovate UK Launches Strand 2 Emerging and Enabling Technologies Sector Competition 8 February 2018
Success In Sussex As Food And Drink Heroes Crowned Winners 8 February 2018
UK Games Fund - Fourth Round Open to Applications 8 February 2018
Innovate UK & Prince's Trust Launch Young Innovators' Programme 6 February 2018
Brighton & Hove Food Partnership launches 'Kit Out The Kitchen' crowdfunding campaign 2 February 2018
Brighton & Hove Council and Crest Nicholson win £15m government funding to kickstart King Alfred project 1 February 2018
Could a Utilise Plus Programme grant help you?