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News - 22 August 2008

Most people are miserable at work

It is a sad state of affairs to discover that 70% of the working population are not just unhappy but completely miserable at work. Furthermore half of them think about quitting on a daily basis.

Research from a leading recruitment website shows that nearly 70%* of people hate their job and a shocking 43% of people go as far as saying they dread waking up in the morning. Surprisingly, hospitality workers, despite the long hours, low pay and stressful conditions, are the happiest and most passionate about their work.

The survey, conducted by shows that over 49% of hospitality workers thoroughly enjoy their job, with only 23% admitting to the occasional thought of changing sectors and only 19% claiming to not feel any job satisfaction.

This result seems to conflict with the reputation hospitality has developed as a high churn sector. Unless of course people are more likely to be happy if they keep moving within one sector.

Retail also has this reputation but the survey places retail workers at the opposite end of the spectrum when it comes to job satisfaction.

The results show the various job sectors and the percentage of people who are not only happy with their career, but feel genuinely dedicated and enthusiastic about their job;

  • 1) Hospitality – 49.16% of hospitality workers are happy with their job
  • 2) Health Sector - 48.89%
  • 3) Charity - 34.06%
  • 4) Education - 30.88%
  • 5) Care/Social work - 29.92%
  • 5) Forces/Police - 28.57%
  • 6) Skilled (designer/electrician) - 20.43%
  • 7) Sales (phone/door2door) - 16.98%
  • 8) Labour - 11.00%
  • 9) Office-based - 10.01%
  • 10) Retail - 7.17%

Ian Burke from, a leading hospitality recruitment website, says he is not surprised by the findings, “Hospitality employee’s work extremely hard, especially at this time of year and it’s fair to say the industry is rarely associated with passion or fun. For us, these results just confirm what we see every day; that hospitality workers really do love their jobs.”

Read related items on:
Retail, pubs, clubs and restaurants
Tourism, entertainment and hospitality

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