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News - 11 August 2007
Chip and PIN not so safe when the PIN is not called for

Brighton traders fall victim to card fraud

Police are investigating a number of reports of credit/debit card fraud in Brighton. The new PIN and chip systems in most of Brighton’s retail outlets should be safer than the old methods but they are still only as good as the people who operate them.

The new machines in shops and businesses pose a greater challenge to thieves and con artists but not enough to stop them in their tracks, just enough to force them to come up with alternative con tricks. As a result they are increasingly shifting toward the concept of ordering by telephone. This way a pin number is not required and the credit card details can be input directly onto the machine.

Police are urging businesses to be extra cautious when receiving telephone orders and to ask for a form of identification and sight of the credit card if the goods are collected. Businesses should also check their contracts with their merchant bank as, in the majority of cases, if the customer is not present then the business will be liable should that transaction be later reported as fraudulent.

For any advice please go to or contact your bank.

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