A survey by Verdict Retail Research has found that online retailing in the UK has grown at its fastest rate since 2000 but independent retailers are still among only three sectors that are resisting the opportunity.
The amount of money spent by consumers shopping online increased to £10.9bn last year - a 33.4% increase – with faster and cheaper broadband provision driving the growth at a time when many High Street retailers were weathering poor trading conditions
Of 3,000 customers surveyed, 66% had broadband internet connections and shopped online more often because broadband made it easier and faster.
The company's research only covered online spending on goods and did not include sales of flights, tickets and insurance which would have pushed the figures significantly higher.
Verdict predicts that online retailing will increase to be worth about £28bn (about 9% of the UK's total retail sales) over the next five years.
While many UK retailers have scaled up their online operations Verdict identified three types of retailers that were proving reluctant to increase their online presence.
The three sectors are small, independent retailers have been avoiding online sales because of the cost of the necessary infrastructure, food retailers and discount retailers such as Primark and Matalan
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