This echoes the views of the British Chambers of Commerce (BCC) whose director general – Paul Frost – has said; “Businesses need a much more demand led, voucher based system that would put choice in the hands of businesses. Each year around £500m is spent on business support but, as the National Audit Office report on the Small Business Service (SBS) has shown, both the value of the SBS and the impact of its business support services are open to question”