Brighton & Hove City Council’s public transport manager has been asked to address the House of Commons Transport Committee on Wednesday 21 June. It is hoped that other councils may be able to learn from Brighton’s outstanding success.
Paul Crowther, who is in charge of dealing with the city’s public transport, will speak to the Transport Committee about how the council’s partnership with Brighton & Hove Bus & Coach Company has helped the city buck national trends and increase bus patronage by an average of 5% each year for the past decade.
Passenger journeys in Brighton & Hove have increased from 27.1 million in 1997/98 to 36.4 million in 2005/06, whereas in other parts of the UK bus use has fallen.
Councillor Craig Turton, Brighton & Hove City Council’s transport spokesman, said, “We’re delighted to have been asked by the Transport Committee to speak to them about our achievements in Brighton & Hove. The council is dedicated to improving public transport in the city and our partnership with the bus company is a flagship success. We hope to be able to provide some information to the committee that will enable other councils to achieve the same results we have.”
Since 2000, customer satisfaction with bus services in Brighton & Hove has increased from 24% to 80% and satisfaction with transport information has gone up from 23% to 74%. Brighton & Hove’s ‘real time information’ displays at bus stops and the citytransport website have been recognised nationally and Brighton & Hove was voted ‘Transport Authority of the Year’ in 2005. This is the most important transport industry award in the country.
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